Lock LED blinking — Level 2 fault

Lippert Awning: “Lock LED blinking — Level 2 fault”

warning RV awning problems

Safety Moisture in the touchpad or controller is a 12V short hazard. Disconnect power before opening the touchpad or controller, dry components fully, and keep clear of the moving arms when operating after the unlock.

What it means

A Level 2 fault means moisture has been detected in the touchpad or the controller board itself. The touchpad lock LED blinks continuously (commonly seen as a blinking yellow light) and the exterior touchpad extend and light buttons are locked out until a special unlock button sequence is performed. Interior switches and OneControl remain functional. A simple power cycle will NOT clear this fault.

Most likely causes

Water intrusion into the exterior touchpad most likely
Moisture reaching the Smart Arm controller board common
Failed or cracked touchpad seal exposing the electronics to weather less common

Safe checks you can do yourself

Confirm the symptom matches Level 2: exterior touchpad extend and light buttons locked out while interior controls still work.
Inspect the touchpad face and housing for water, cracks, or a failed seal.
Let the touchpad and controller dry thoroughly before attempting the unlock sequence.
Verify a normal power cycle does not clear it, which confirms a Level 2 rather than Level 1 fault.

How to reset / clear Lock LED blinking — Level 2 fault

Press the touchpad extend button.
Press the touchpad retract button.
Press the touchpad light button.
Press the touchpad wind button.
Hold the touchpad unlock button for 10 seconds until the unlock LED stays on solid; the touchpad then works until it times out or you re-lock it.

When to call a technician

The unlock sequence does not restore the touchpad, the fault returns repeatedly, or you find a failed touchpad/controller board that needs replacement.

Applies to

Solera Smart Arm 12V power awning · Solera 3500 Series Smart Arm · Smart Arm assemblies produced after May 2018

FAQ

What does Lippert Awning code "Lock LED blinking — Level 2 fault" mean?

How do I reset Lippert Awning Lock LED blinking — Level 2 fault?

Press the touchpad extend button. Press the touchpad retract button. Press the touchpad light button. Press the touchpad wind button. Hold the touchpad unlock button for 10 seconds until the unlock LED stays on solid; the touchpad then works until it times out or you re-lock it.

What is the most common cause of Lock LED blinking — Level 2 fault on a Lippert Awning?

The most likely cause is water intrusion into the exterior touchpad.

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Sources

Solera Awning Smart Arm Owner's Manual — Error Codes For Assemblies Produced After May 2018, Level 2 Fault, Form CCD-0001359, Rev 08.22.18 (Lippert Components, Inc.)
Why Is My Lippert Solera Smart Arm RV Awning Blinking Yellow And Will Not Operate? — Expert Q&A: blinking yellow = Level 2 fault, with unlock sequence (etrailer.com)

Note: The note step ordering in the manual lists extend, retract, light, wind, then hold unlock; etrailer phrases it slightly differently but both describe the same five-button unlock. The blinking LED may appear yellow on units with an amber lock LED.

● Last verified 2026-06-29 · compiled from manufacturer documentation. Codes can vary by model year — always cross-check your unit’s manual.