Dometic NDA1402 / NDE1402 / NEA1402 fault codes
The 3 fault codes below are the ones that apply to this Dometic refrigerator family. The other 18 Dometic refrigerator codes in our database belong to different model families — they are listed further down so you do not troubleshoot against the wrong table.
Covered model numbers
NDA1402NDE1402NEA1402
Not on the list? Check the rating label before you troubleshoot — the code table below will not apply. Where to find it →
Fault codes on the Dometic NDA1402 / NDE1402 / NEA1402
On 'Er'-code Dometic absorption fridges, a component failure makes the panel flash 'CALL' … Er 11 warning
The control board has detected an open circuit in the freezer-plate defrost heater. In oth… Er 14 warning
The control board has detected an open circuit to the fan in the freezer compartment — it …
Codes that do not apply to this model
These 18 codes exist on other Dometic refrigerators. If your unit is showing one of them, it is not from this family — re-check the model number on the label before acting on any of these.
Battery-protection cut-out. The supply voltage measured at the fridge's own electronics ha… 2 red LED flashes
Two flashes covers two different faults, and Dometic's own table lists both: excessive fan… 3 red LED flashes
The compressor motor will not start. Dometic gives two causes: the rotor is jammed, or the… 4 red LED flashes
Compressor speed too low. The motor did start, but could not hold its minimum running spee… 05 / W05
AC (230 V mains) power problem: the fridge is set to run on AC but either no AC is connect… 5 red LED flashes
Overheating of the electronics unit. The compressor's control electronics have exceeded th… 06 / W06
DC (12 V) power problem: the fridge expects a 12 V supply but none is connected (or it is … 10 / W11 (door open)
Door-open warning: the refrigerator door has been left open (typically longer than ~2 minu… 50 / 51 / 52 (gas lock)
Gas (LP/propane) operation fault. On RUA models, codes 50/51/52 indicate the fridge has 'g… Constant red LED
Temperature sensor error. The fridge's temperature sensor is reading as defective (open or… E03
The display/control panel has lost communication with the power module (electronics board)… E07
The fridge is not producing cooling while running on gas (LP). The cooling unit is not gen… E08
The fridge is not producing cooling while running on AC (230 V/120 V mains) power; the AC … E09
The fridge is not producing cooling while running on DC (12 V) power; DC mode is active bu… E12
The control electronics ran a self-test on the gas valve and the test failed, so gas opera… E50
Gas ignition lockout: the burner failed to light after three automatic ignition attempts, … W01
The temperature sensor inside the fridge compartment is faulty (open, shorted, or reading … W10
Either the DC supply voltage is too high (over about 16 V), or the unit has entered 'tank …
Where the model number is
On the rating label inside the fresh-food compartment — usually the upper right side wall or the ceiling of the cabinet. On absorption fridges it is repeated on the burner-access panel behind the lower exterior vent.
Sources
- Diagnostic Service Manual — Dometic NDA1402 & NDE1402 Refrigerators — Dometic, LLC (Section 11.2 Error Codes, p. 34 ("Er 14": open circuit to the fan in the freezer compartment; harness connector P5). Also Section 11.1 status message "Er 02" = freezer fan blocked.)
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